Archive | August, 2020

In life and in business, we tend to hate two things mainly: criticism and hassle. And why wouldn’t we? We all want a drama-free life without people telling us what we are doing wrong – that’s human nature. Complaints and additional work can be a bit demoralizing.

However, in business (especially online as vendors of a product or service), whether it is justified or not – we are always at some stage going to have to deal with complaints. And as much as that is something no one wants to face – we must learn that no matter how good we are, everyone has their own level of quality and a different perception of what they want to experience. Plus, things don’t always go smoothly – our connection can be slow, a tool may not work or something may not go to plan. It is alright in these moments for customers to get frustrated. That’s ok.

The only thing you must realize and prepare for is:

1. Complaints will happen and sometimes it’s not your fault.

2. Learn how to deal with complaints in an effective way that serves and protects both you and the customer.

If you don’t accept the above facts – you’re going to get an unhappy customer, leading to bad reviews and counter-productive word of mouth. So, understand that when complaints happen it is not so much about the complaint itself – it is how you deal with it that will be how you are measured by them. That is, not what went wrong but how you treated them afterwards.

Don’t think if you get a complaint online that the world is over and that you are bad at what you do and certainly don’t take it personally. The best thing you can do next in this situation is focus. Focus on what you can do to now rectify the situation. Unhappy customers become happy ones when they have an experience of something going wrong and note that it is dealt with swiftly, professionally and most of all – with care and politeness.

Often we can get so caught up by the insult of a complaint, we can fuel even more complaints with our harsh and defensive reactions. Or we may even not bother to fix it in the way we should because it seems like a pain.

Here’s my recommendation:

Respond to complaints calmly, confidently and completely.

Every complaint is an opportunity to turn around a dissatisfied customer – respond quickly and positively. Remember your brand is easily damaged, and the last thing you want is for people to be actively spreading bad stories about your business. A complaint that is dealt with well can often result in a loyal customer, one that has the experience of how sweet you were when they were quite cross. In doing this (as opposed to getting annoyed with them) gives them refreshed trust in your brand and the confidence to buy again. Why? Because they now know if things do go wrong they will be sorted out quickly.

And that is worth much more to your business, your reputation and bottom line than trying to be perfect. Customer complaints, and your positive and helpful response to them can actually become a strength builder for your business and brand.

So, if you are still wondering “Why should I start making money from home” you should really be asking how soon can I start? Check out the program below for an honest way to make money online. It is working for me…

How to Make Your First $100,000 Online in as Little as 30 Minutes Per Day, With Just 3 Super Simple PROVEN Steps

Things that entertain us – well, that’s not entirely our choice. When you satisfy your need for entertainment, (eat ice-cream, watch a movie, win a game) the reward centers in your brain fire off a weaker dose of the same chemical rewards that you would get for actually gathering rich food, finding a partner and winning a fight.

These chemicals stay in your brain telling you the behavior that triggered them is really good for you and forcing you to seek more of this ‘high’ state. Essentially, you don’t need entertainment, you won’t die without it- but the more you have, the more you think you need… you want it like a drug.

Advertising is the biggest business on the planet – why? Because they know this deep addictive need in human beings to want to be entertained so they weave a good feeling story or an adventure into their product brand and just like that – people are buying four pairs of the same shoes with different shapes on it.

I guess the lesson is this: Want someone to buy your products? Want someone to love/remember you?

ENTERTAIN THEM. Make them laugh or cry, make them say yes! Make them want more videos, more options, more of your approach. Give them value.

This idea dates back to the Roman era when the Colosseum delivered people to their death in the name of entertainment; showing how important it has been to us for centuries to feel occupied and given a certain standard of entertainment in order to maintain interest. This fact doesn’t escape us as Internet marketers. Just because we are not film directors doesn’t mean we cannot use what we have and know to entertain and keep people engaged with us.

My first bit of advice is this – we live in social media times so it is irrelevant if your business is well-established, new or you are selling nails and think you don’t need to know what the ‘crowd’ is doing – because you do. Make sure your social media strategy is up to date and always try to be ahead of what is happening. What are people interested in? What’s happening now? If you don’t know what is going on, I’ll bet that your competitor will and I’d say they’ll use that strategy to keep people entertained, and focused on their business – not yours.

In the same way as a face-to-face conversation, make sure your posts, tweets, content and images are unique and entertaining. People get bored in dull conversation all the time so it’s not a surprise that uninteresting social media webpages and irrelevant, boring posts will not get people coming back to your social media page or engaging in your online ‘conversations’. No talking about you? No sales. It’s really that simple.

Invest a little in finding out what really gets people talking and update yourself to be authentic, current and cool. Maybe you’ll find your inner entertainer in all sorts of unexpected ways, and in turn create more of a tribe following for your business that you can grow to ever-increasing heights.

So, if you are still wondering “Why should I start making money from home” you should really be asking how soon can I start? Check out the program below for an honest way to make money online. It is working for me…

How to Make Your First $100,000 Online in as Little as 30 Minutes Per Day, With Just 3 Super Simple PROVEN Steps

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When you grow up you tend to get told the world is the way it is and you just have to live your life inside that world as best you can.

Try not to bash into the walls too much. Try to have a nice family, have fun, save a little money. Don’t step on toes, don’t be too cocky.

That’s a very limited life. Life can be much broader once you discover one simple fact: Everything around you that you call ‘life’ was made up by people that were relatively no smarter than you and so if you want to change something in your world… you can change it, you can influence it, you can build your own things that other people can use too.

You are more useful than you know. Once you learn that, you’ll never be the same again.

This is the advice I learned from Steve Jobs. You know that billionaire guy with the Apple fetish? He rocked. And more than that, he knew he did.

That was the biggest secret to his success on and offline – like you, he initially thought ‘I don’t want a job. I want to be an entrepreneur’. Most of us end there and then let self-doubt cloud any potential of getting any further. We make a few bucks, we live pretty comfortable and we dream realistically. We see the obstacles. But obstacles don’t stop us from going further as we may think – it is actually how resourceful we are in dealing with them. We can’t let a few trials dictate to us where our ceiling of success is.

And while being safe instead of bold is a good strategy if you like this life… there is no harm in a little self -love. It is this that creates the boldness.

If you wonder what being bold has to do with being successful or you think that talking about self-love is a little too ‘new-agey’… then let’s get scientific.

55% of all of our communication (that is how we present ourselves to the world) is not what we say and do. It is our body language. It is what we do with our face and our tone. The words you say are a side note. And so, it is essential to believe in yourself each day before you ever set foot online thinking you’re going to make a million because – heck – if you don’t believe it and you are not congruent, not one customer is going to believe that you’re the one to solve all their problems either.

So next time you say ‘I don’t want to sell myself’ or ‘I’m not sure people will like my product’ or ‘Am I charging/asking too much?’, make sure that the answer to that is in line with how much you value yourself. Be the value and people will pick up on it. Tell yourself you have lots to offer and that you can do it.

And why not… many people talk to themselves negatively all day long and this is not a great strategy for motivation is it?

I’ll say it one last time… you want to succeed.

Do it from the inside out – believe you can first. Believe you are worth that money. It is from a place of fear and worry that most people never pick up that phone and call when they should, most people never ask for what they want (at the price they want) when they know they should. That’s what separates the people that do things from the people who just dream about them. You’ve got to act. You’ve got to be willing to fail. You’ve got to be willing to crash and burn. And when it is all done and it’s time to get up, it’s not your legs that will lift you… it’ll be your self-belief.

Deep breathe and say it – You’re worth it.

So, if you are still wondering “Why should I start making money from home” you should really be asking how soon can I start? Check out the program below for an honest way to make money online. It is working for me…

How to Make Your First $100,000 Online in as Little as 30 Minutes Per Day, With Just 3 Super Simple PROVEN Steps

Coupons have been around since the beginning of man’s shopping experience. People love coupons because it gives them an extra discount on something that is much needed and wanted. They are an incentive to buy, and leave you with a pleasant feeling that you saved money. In fact, coupons are a very powerful tool to grow your business and brand.

You aren’t just giving the customer a reason to buy, but allowing them to save their hard earned money and not spend it all in one place. This will always get you on their good side and also gain trust that you really want them to save money.

How creative can you be with coupons? There are many different types of coupons to give. One type of coupon is an amount that is discounted from the total price. Simply put $5, $10, $15 dollars off a product for example.

Another type of coupon is “BOGO” or “Buy One Get One” free or half off. It is for you to determine which products and services go together to give someone half off or even a free product with their purchase.

A different variation of the “BOGO” coupon or discount is to buy multiple products to get one free or half off. You can have them buy as many as you like, but the price needs to be reasonable. It can be any price you set, but it has to be something that a customer would feel is worth buying and useful to them.

You can also be creative and give people a discount for referring your business to others. You can give a money amount or a percentage off their next order. Again people are saving money and also it is a way of inexpensive advertising. When people learn they will save money with you, the potential to gain more customers is stronger.

If you sell physical goods you can offer free shipping. As you know amazon.com offers free shipping to Prime members on many products. You can do the same if you have your own private store online. You may want to be a little more competitive and offer free shipping on items of lower prices. Make sure it is cost effective though.

You can also take a percentage off the total price if someone spends a certain amount with you. For instance, say you will give 10% off if they spend $50, or $100, but only if it meets or exceeds the amount. This will help you out in making money, but also encourage customers to buy more from you.

Rebate coupons are also great. Do you remember the last time you bought something and got a rebate? You have to send a slip in the mail and wait for the money to come back, but on the Internet you can make it more instantaneous. You know in today’s day and age, instant gratification is in high demand.

What you can do with coupons is really up to you. You can combine them, or give them out weekly or monthly. You can be as creative with this as you can imagine. Sometimes people like to combine coupons with offers, or use multiple coupons at one time. Whatever you think will make the customer the happiest, and still work to grow your business and brand.

With a number of different coupon options available for your use, now it’s to put some of these ideas into practice. Don’t just throw them in front of the customer and try to persuade them to buy just because they are getting a discount. That’s not actually good business practice, but throughout many years, people believed it worked.

Buyers will come to you because they like your products, they like your brand, or they like your attitude. Just reach out to those who are interested, and treat them nicely by offering coupons and discounts to build customer loyalty, and gain more referrals. This is a sure-fired way to grow your business over time.

So, if you are still wondering “Why should I start making money from home” you should really be asking how soon can I start? Check out the program below for an honest way to make money online. It is working for me…

How to Make Your First $100,000 Online in as Little as 30 Minutes Per Day, With Just 3 Super Simple PROVEN Steps

Most everyone knows a blog is a type of online journal that a person can use to post on a variety of different topics. People use Blogs for just about anything including a shared online journal, educational type content and advertising their online business, among other things. A lot of people are hesitant to begin a blog because they feel it is complicated but really it is not. Here are three very basic tips to get you started and before you know it you will be blogging in no time. The best thing about blogging is it’s Free! So follow these steps and start blogging.

1. Content

Think about the content you wish to put into your blog. Is it going to be a personal journal, informational or even a way to advertise your online business. No matter what the reason, content is important. Start your blog with three or four topics at first. This will begin your blog and get you visitors to your site. Most of these visitors will post comments on the topics and when they do, pay attention to them. Look for any questions in these posts; they will probably give you your next topic without even realizing. Be sure though, before you post your topics you carefully research them. You want to appear as an expert on the subject you are blogging on, so research is extremely important. The more you know on your topic the more of an expert you will appear.

2. Availability -You need to make yourself available to your visitors. Keep your profile updated and include email/contact instructions for any questions that your visitors may have. The more available you are to the visitor the happier they will be and make sure you respond to them in a timely fashion.

3. Personalize

-Once you have your blog created now is the time to add links to affiliate offers related to your website. One of the most popular affiliate sites for bloggers to use is clickbank. There are other good affiliate sites available besides clickbank and are fairly easy to find. All you will have to do is go to your search engine and type in advertising affiliates and you will be amazed at the number of returns. Many businesses offer free affiliate opportunities and are eager to have their business promoted and are willing to pay people to do this which is a great advantage for your blog. My website will provide you with a lot of different advertisers that you can place on your blog. One important thing to remember when you are adding your affiliate links is not to go overboard. Too much advertising can turn your visitors away.

No matter what the purpose of your blog if you follow these three easy steps you will be up and blogging in no time. It is even better when you add your affiliate links to your blog so you can make some great money without even trying.

So, if you are still wondering “Why should I start making money from home” you should really be asking how soon can I start? Check out the program below for an honest way to make money online. It is working for me…

How to Make Your First $100,000 Online in as Little as 30 Minutes Per Day, With Just 3 Super Simple PROVEN Steps

So, you’ve decided to start a home online business. Congratulations! and welcome to the fast-paced world of entrepreneurship. While there is a lot to learn, your effort will be worth it. The thrill of growing your online business, the freedom and flexibility to set your own hours and the possibilities of ever-increasing financial rewards are all wonderful reasons to start your home online business.

Now that you’ve decided to start your online business, you might be wondering “How can I get it off to the strongest possible start?” These seven tips will help:

1) Set up a separate working space in your home. It doesn’t matter if this is a small bedroom, one part of the garage, or a corner of the living room. The important thing is to have some space that you can designate as your working area. This will give you the space and room you need to craft your online dream.

2) Stock your working space with required materials. This sounds basic but one underlying element of success is that you have easy access to the tools, materials and other resources you may need even though most of them will be online tools. Gathering everything close by also keeps you from wasting time searching for it, so this step can be considered a time management strategy.

3) Speaking of time management, your third step is to define the parameters of your business. What days and hours will you work? When will you do your internet marketing? When will you provide services and/or products to customers? How will you keep all of this straight?

4) Balance action with planning. One of the most common pitfalls to successful entrepreneurship is getting too caught up in action without enough planning. Stated another way, this means that you confuse “being busy” with “working on value added tasks.” The best approach is to plan your next couple of goals and then work backwards to create a step by step action plan to reach them. Once you have the plan, then it’s time to take action.

5) Network like crazy both online and offline. One of the fastest ways to grow any business is to make connections with other people. Be sure to share your passion and enthusiasm with others at every opportunity. Let people know who you are and what you offer. Remember, people can’t buy if they don’t know you’re selling.

6) Present a professional image. If you want to be treated professionally, present a professional image. Set up a separate bank account for your business. Use a separate computer if at all possible, preferably a laptop so you can work anywhere that has an internet connection. Create professional marketing materials including your emails. Be courteous and pleasant in all your customer interactions. Basically be someone people want to do business with.

7) Automate your business as much as possible. Granted, you are just one person (right now) and might have a lot of extra time to take care of all the details. This might work for now but may not work well into the future as you get busier and busier. That’s a good problem to have by the way. It’s best to set up automatic systems and processes right from the start to free up your time to concentrate on the most profitable and value added activities.

These seven tips will get your home online business started (and growing) in the right direction.

So, if you are still wondering “Why should I start making money from home” you should really be asking how soon can I start? Check out the program below for an honest way to make money online. It is working for me…

How to Make Your First $100,000 Online in as Little as 30 Minutes Per Day, With Just 3 Super Simple PROVEN Steps

Sometimes one of the most exciting things in life is buying something that has meaning and value to you. You hear about something on television that sparks your interest, or you see an ad on the Internet that puts you into that mode where you just have to buy it. But then you buy it and that’s it – nothing more to it. You simply have the product now…

That’s the way many customers feel when they buy something. That’s also the original way we were taught to sell. A majority of sellers do not make it fun or exciting to buy. They just pitch a product to get a sale, give it to the customer, and hope they buy again. Well this is where we need to step outside the box and let our creative juices flow.

How about start a contest? What will this contest be? What will the prize be? Most of the time, you hear about sales contests, but what about doing it with your customers? Everything is up to you, the seller. Since you are reading this article, I will give you some tips and ideas on how to start a contest.

One contest can be to give a gift to the 100th buyer. This has actually been something in practice for years. Ones of the best things about this contest is you don’t have to let your customers know in advance. As you may have seen on television, when someone is the 100th customer, balloons, confetti, streamers, and such start falling from the ceiling all of a sudden. Then an announcement is made over the loud speaker that they are the 100th customer!

Surprise contests will leave people smiling for a long time. They began with the brick and mortar stores. As you are using the Internet mostly for your business, you will more than likely have an email list of buyers. When one of those customers is your 100th buyer, you can reward them as well by making an email blast about it.

Keep in mind too; you should never entice your customers to buy from you in an unethical or illegal way. Be careful of what type of contest you run. There are some dos and don’ts for this. For instance, you do not want to shame another company. You also do not want to bash anyone or say anything hateful. This is for your email list, website, and article directory, whatever you use.

If you are using social media, make sure to check out the platform’s terms of service. Please be sure you understand what you are allowed and not allowed to do. If you violate their terms, they can and most likely will deactivate your account and put an end to your strategy.

Do however, offer special bonuses. When someone buys from you and they win your contest, you can give them a bonus, and also offer unadvertised bonuses. People like the unexpected if it is something that will benefit them in any way.

People get excited about the bonuses especially when it is something they can use. Make sure the bonuses are useful and related to your niche. They should add to the use of a product either by giving the product more uses or make it an extension of what they bought.

These are some ways in which people think it is fun to buy something. Whatever you decide to do in order to make buying from you fun; remember to keep certain rules in mind. You can surprise them or make an announcement. As long as it adds value and people enjoy the product, then you will win over your customer’s hearts.

So, if you are still wondering “Why should I start making money from home” you should really be asking how soon can I start? Check out the program below for an honest way to make money online. It is working for me…

How to Make Your First $100,000 Online in as Little as 30 Minutes Per Day, With Just 3 Super Simple PROVEN Steps

There are numerous ways to get guaranteed website traffic, but how much you will get is never guaranteed and may vary from day to day, depending on the method you use, the market, competition or many other factors. This article will list just a couple of the many ways to get more visitors to your site.

First of all, making sure your site is properly “SEOed” is a first, fundamental step. Even if you are using other non-SEO methods to drive traffic to your site, this is something that will help you achieve results as well. When it comes to SEO, you need to optimize your keywords and keyword phrases on your site, as well as make sure you are getting high-quality backlinks. You can learn how to do this for yourself, employ someone to do it for you or invest in some software systems that can help you with this important aspect.

In reality, you will need to understand the power of keywords for whatever type of guaranteed website traffic method you use. It’s important to understand what are the best keywords for your website, as well as how to use them in the various strategies. Finding keywords is very easy. You can do it for free with the Google Adwords Keyword Tool or any of the other free sites.

Article marketing is a great way to get more targeted visitors to your website. You can write articles that are informational, helpful and related to the content of your site. Again, keywords play an important role. If you are just starting out, pick keywords that are less competitive and more targeted.

For example, if your site is about cameras, you can target a keyword of a specific type of camera, or lens, or a course about how to use cameras (or that specific camera). The key is to search for words that have lower competition and these will also be the words that have fewer searches.

Write a 500-word article with that keyword in the title, in the first five words of the body of the article, in one first sentence of one of the body’s paragraphs, and in the last sentence of the article. Then submit your article to EzineArticles first.

You will submit your article to other sites as well, but you need to change it enough so that the search engines recognize it as a different article. So, before submitting it to any of these sites (Github.com, Ezinearticles.com, Myarticle.com, Articlebiz.com or any of the others out there), change the title of the article (while still using your keyword) and the first sentence of each of the paragraphs of your article. The go through the article and change a word or two here and there.

There are many services and article submitters that can help you change your articles correctly and submit them to the thousands of directories. This builds backlinks which is one of the key aspects of guaranteed website traffic.

So, if you are still wondering “Why should I start making money from home” you should really be asking how soon can I start? Check out the program below for an honest way to make money online. It is working for me…

How to Make Your First $100,000 Online in as Little as 30 Minutes Per Day, With Just 3 Super Simple PROVEN Steps

Making your customers feel like they are more than just a buyer is not that difficult. As you always do, thank them for their business, but there is more that you can do. Thanking them is one thing, but remembering them on a special occasion is a big plus.

No one will get to know their customers overnight, but an effort to get to know them over time can pay big dividends in your business. For starters, since they are your customers, you do know at least something about them because they like the products and services you offer.

Do keep in mind; you should never assume that they always want the same things. You probably think you know what your customers want but you cannot be 100% sure. One of the main reasons businesses fail is because they are trying to create demand where there isn’t any. Also, businesses will build themselves around ideas that are untested and unproven. Those ideas will often make it difficult to attract even a small number of customers.

Always give your customer what they want, and always do what you say you will do. If you say you will give them something for free, make sure they get it. Don’t say they will get it and then they are waiting for it and it never arrives. Or if you say the product will be delivered by a certain date, make sure it is. People won’t want to buy from you if they are misled. If you are not able to deliver something by the promised date, let them know why; don’t make them wait.

Aside from delivering what you promised, it is a good idea to create and personalize a loyalty program. For instance, if you are an Internet marketer or blog owner, you can create a program where customers receive a discount after earning so many points and they can earn points when they buy from you or refer people to your products.

Staying connected is really important too. You don’t want too much time passing where the customer never hears from you. Every now and then, you should send a letter to your subscribers and customers giving updates or good news or something they may find interesting. Always have something prepared to send and schedule it with your autoresponder.

This may sound funny, but give a little favoritism to your buyers. While you always want to get new customers, you cannot forget about people who already buy from you. Make them feel as if they are really important by creating a loyal customer or VIP program.

One thing I’ve learned through experience is to reach out to your customers when they have a birthday, or if someone is getting married or having a baby. Of course you will only know as much information about someone as they will tell you, but use what you do know about them and let them know you are thinking about them when the time is right.

Lastly, the way you handle customer service is crucial. If someone has a problem or a concern, always stay level headed. Never make excuses. You know and they know that you have more than one customer, but people always feel as if they are the only one. Give them that personal touch.

Now you have some tips to help you make your customers feel like they want to do business with you. The more you practice these skills, the better you will become as a business owner and your customers will want to continue to buy from you over and over again.

So, if you are still wondering “Why should I start making money from home” you should really be asking how soon can I start? Check out the program below for an honest way to make money online. It is working for me…

How to Make Your First $100,000 Online in as Little as 30 Minutes Per Day, With Just 3 Super Simple PROVEN Steps